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At Fabrioraly, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, protect, and manage your information when you visit our website, place an order, subscribe to eligible products, or contact our support team.
Privacy Commitment
We do not sell, rent, or loan identifiable customer information, such as email addresses, phone numbers, order details, or account information. Any information you provide to us will be used responsibly and handled with care.
Fabrioraly is committed to protecting your privacy. We encourage you to review this page periodically to stay informed about how we protect the information you disclose to us.
We will not use your personal information in ways to which you have not consented, except where required to process orders, provide customer support, fulfill legal obligations, or operate our website and services.
Fabrioraly may collect information from users at different points on our website, including when you browse products, create an account, place an order, subscribe to eligible products, contact customer support, or sign up for communications.
This information may include your name, email address, shipping address, billing details, order history, subscription information, and messages you send to our support team.
When you make a purchase, we request information needed to process your order, such as your contact details, shipping address, billing information, and payment-related details.
This information is used for billing, payment processing, order fulfillment, shipment, customer service, fraud prevention, and order-related communication. If we have difficulty processing an order, we may use your contact information to reach you.
If you purchase or manage a subscription product, we may use your order information, account email, selected plan, renewal information, shipping details, and payment status to provide recurring service and subscription support.
Subscription-related information is used only to manage your selected plan, process eligible renewals, provide order updates, respond to support requests, and improve your customer experience.
Cookies are small pieces of data stored on your device. We may use session and persistent cookies to help operate our website, remember preferences, analyze popular areas and products, improve site performance, and provide a better shopping experience.
Cookies do not damage your computer or files. Most browsers allow you to delete existing cookies, automatically decline cookies, or choose whether to accept cookies. Please note that disabling cookies may affect certain website functions.
Fabrioraly may use aggregate information, such as traffic patterns, product interest, purchase trends, and general website usage data, to improve our website, product selection, promotions, and customer experience.
Aggregate information does not directly identify individual customers and may be used for planning, marketing analysis, site optimization, and business improvement.
From time to time, we may send service-related messages regarding your order, subscription, shipment, payment status, account activity, support request, or important website updates.
These communications are not promotional in nature and may be necessary to provide our services, complete your order, or respond to your request.
Customers may occasionally receive information about products, services, promotions, special offers, newsletters, or updates from Fabrioraly.
Out of respect for your privacy, you may opt out of promotional communications by using the unsubscribe feature included in our emails or by contacting us at support@fabrioraly.com.
We take reasonable precautions to protect customer information. Sensitive information submitted through our website may be protected through security measures such as encryption and secure data transmission where applicable.
However, no method of transmission over the Internet or electronic storage is completely secure. While we use reasonable efforts to protect your personal information, we cannot guarantee absolute security.
If you have any questions about website security or privacy, please contact us at support@fabrioraly.com.
To properly provide our services, we may work with third-party service providers, such as payment processors, shipping carriers, website hosting providers, analytics providers, customer support tools, and marketing tools.
These providers may process information only as needed to help us operate our website, complete transactions, deliver orders, provide customer support, or improve our services.
If your personal information changes, or if you no longer wish to use our services, you may contact us to request correction, update, deletion, or deactivation of certain personal information where applicable.
You may also use the unsubscribe feature in promotional emails to stop receiving marketing communications.
Users who no longer wish to receive promotional materials may opt out of receiving these communications by using the unsubscribe feature in our emails or by contacting our support team.
Please note that even after opting out of promotional emails, you may still receive service-related messages related to your orders, subscriptions, payments, shipment, or support requests.
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will become effective when the revised policy is posted on our website.
Your continued use of our website after such changes means that you accept the revised policy. We encourage you to review this page periodically to stay familiar with our current privacy practices.
If you have any questions about this Privacy Policy, your personal information, your order, or your subscription, please contact us at support@fabrioraly.com.
Thank you for trusting Fabrioraly with your information.
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